About Us

We are an independent, owner run tours & safaris operator with our own vehicles based in Hazyview near the Kruger Park. Our focus is on good service, client satisfaction and value for money. We strive to ensure that all our guests get the personal attention they deserve and we endeavour to meet all requests within our capabilities. We are passionate about South Africa & its’ wildlife and consider it a great privilege to be able to share that passion with our guests. We have a lot of returning guests, so we must be doing something right!

We specialise in Kruger Park safaris, from day safaris to multi-night escorted safaris staying in rest camp accommodation or our own comfortable safari tents. Our selection of itineraries are suitable for families, small groups & individuals, all of which can be personalised to suit clients’ needs. We don’t have set departure dates making it easier to fit one of our safaris into your itinerary.

We also offer a wide selection of local day tours, private transfers from all our local airports as well as Johannesburg, inter-lodge/hotel transfers to any of the hotels and lodges in Mpumalanga & surrounds

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

OUR RIGHTS

We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on availability. Should we have space available, bookings will be confirmed the same day provided payment is validated/received before 14H00 hours.

Booking Procedure

To secure a safari, an email confirmation and deposit is required from the agent, operator or client.

Bookings made 6-12 months prior to arrival, require a 50% deposit to confirm and the balance 8 weeks prior to arrival.

Bookings made less than 6 months prior to arrival, require a 50% deposit within a week of making the booking and the balance 8 weeks prior to arrival.

Bookings made within 8 weeks of arrival, require full payment within 24hrs of confirmation.

CHILD POLICY

We do not take children under the age of 6 years on an open vehicle with other guests, but they are very welcome if the vehicle is booked on a private basis. Children under the age of 12 are charged 25% of the adult rate provided they are travelling with at least 2 adults

We reserve the right to request proof of age, please do not be offended

Children under the age of 6 are not allowed on SANParks game drives and children under the age of 12 are not allowed on their bush walks

INCLUSIONS & EXCLUSIONS

Inclusions and exclusions will be advised at the time of quoting and vary between itineraries.

VISAS

All visa requirements are the clients’ responsibility. If travelling with children, please make sure you have all the correct documentation before you get to your departure airport

Travel Insurance

We strongly recommend that all travellers have adequate travel insurance before travelling

Health Requirements

The Kruger Park is classed as a malaria area and it is recommended that preventative medicine is taken. There are currently no vaccinations required for South Africa but it always best to check with your doctor or health centre

Please inform us if you have any medical conditions that we should be aware of, such as diabetes or asthma, if you are on any medication and if you have any allergies or special dietary requirements.

Refunds/Cancellation Policy

Should you for any reason wish to cancel your booking you will be liable for the following cancellation fees:-

Escorted Tours

Day Tours

Day Tours

Disclosure of outlet country at time of payment

South Africa
Standard Bank

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).

CREDIT CARDS

We accept MasterCard and Visa credit cards. If you do not have a credit card, please utilise one of the other payment options such as EFT or direct deposit which is the same as an EFT except that you must go to your bank and physically make your direct deposit there. Please fax through your deposit slip or proof of payment to +27 86 516 3511 to ensure your payment is confirmed as quickly as possible.

Banking Details:

Bank: 
Standard Bank SA Hazyview
Branch No: 
05-24-52
Account Name: 
Mpumalanga Safari Specialists
Account No: 
060841796
Account Type: 
Cheque
Swift Code: 
SBZA ZAJJ

For more information about how to book, special booking requirements and other payment options, please contact us on 061 466 3283 / 013 736 1218 or email safari@safarisa.co.za.

Security Policy

  1. Virtual Card Services process all credit card transactions. All credit card transactions are 128-bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit details.
  4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Mpumalanga Safari Specialists t/a African Safari Adventures and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Mpumalanga Safari Specialists t/a African Safari Adventures for any civil action or any legal action deemed necessary against me.

Contact Details

Physical address:
780 Goshawk Ridge, Hazyview, 1242, South Africa
Postal address:
PO Box 445, Hazyview, 1242, South Africa
Email address:
safari@safarisa.co.za
Phone numbers:
+27 61 466 3283 / +27 61 467 3627 / +27 13 736 1218
Fax numbers:
+27 86 516 3511

A copy of the ECT Act is available at http://www.internet.org.za/ect_act.html.

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